PBX services
IPPBX( Asterisk based)
Our expertise lies in offering a wide range of Asterisk-IPPBX Services. The rich and flexible featured IPPBX solution offers PBX functionality and advanced features as well as integration with CRM and CMS. Moreover, it inter-operates with traditional standards-based telephony systems and Voice over IP systems. Our services are also featured with call queuing, voice-mail, conference bridging and call detail records, IVR, fax, real time monitoring and billing.
Call Features:
- Authentication
- Automated Attendant
- Blacklists
- Blind Transfer
- Call Recording
- Call Routing (DID & ANI)
- Call Snooping
- Call Transfer
- Call Waiting
- Caller ID
- Call Detail Records
- Call Forward on Busy
- Call Forward on No Answer
- Call Monitoring
- Call Parking
- Call Queuing
- Caller ID Blocking
- Caller ID on Call Waiting
- Conference
- Database Integration
- Dial by Name
- Direct Inward System Access (DISA)
- Distinctive Ring
- Do Not Disturb
- Electronic Fax Reception and sending
- Flexible Extension Logic
- Interactive Voice Response Creation
- Local and Remote Call Agents
- Route by Caller ID
- Talk Detection
- Nway-way Calling
- Time and Date
- Trans-coding
- Music On Hold
- Music On Transfer
- Privacy
- Remote Call Pickup
- Remote Office Support
- Roaming Extensions
- Voice-mail
- Voice-mail to email
- Voice-mail Groups
- Web Voice-mail Interface
Traditional Telephony Interoperability
- E&M
- E&M Wink
- Feature Group D
- FXS
- FXO
- GR-303
- Loopstart
- Groundstart
- Kewlstart
Hosted PBX
Why hosted PBX ?
Recent studies indicate that by 2015 more than 60% of businesses will have moved to a hosted solution for their company's telephony needs. This would more than double the amount of hosted PBX systems in the market today.
A number of advantages exist for hosted PBX systems versus traditional phone systems or premise-based PBX.
With a hosted solution, the equipment, maintenance, IT support, and system upgrades are all taken care of by ivoicetelecom . This offers you great cost savings to a company. Your company no longer needs to make a large capital invest in equipment and can spend less resources on IT support and security because the hosted PBX vendor will provide those services.
Our Hosted PBX systems provide a great range of services that used to be reserved for large enterprises but are now available to any size business. In addition our hosted PBX systems provide features such as: automatic call distribution, interactive voice response, skills-based routing, call and voice recording and much more.